System status

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Current website status

Licensing public register - system maintenance notice

The licensing public register is currently offline, for any queries or details of current applications please email licensing@tewkesbury.gov.uk or telephone 01684 272271.


Scheduled maintenance notices

Adelante Payments - system maintenance notice

On Tuesday 8 October 2019, between 4am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.


Past incidents

Adelante Payments - system maintenance notice

On Tuesday 10 September 2019, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 9 July 2019, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Thursday 27 June 2019, 6pm - 10pm

The planning public access and some of our online forms will be unavailable for use during this time period due to scheduled IT system maintenance.

Planning public access - 13 June 2019

The planning public access system is currently offline, for any queries or details of current applications please email developmentapplications@tewkesbury.gov.uk or telephone 01684 272151.

Adelante Payments - system maintenance notice

On Tuesday 11 June 2019, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Planning public access - 21 May 2019

The planning public access system is currently offline, for any queries or details of current applications please email developmentapplications@tewkesbury.gov.uk or telephone 01684 272151.

Adelante Payments - system maintenance notice

On Tuesday 23 April 2019, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 09 April 2019, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 12 March 2019, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system outage

Tuesday 05 March 2019. Our online payments system is currently offline and unable to accept payments.

Adelante Payments - system maintenance notice

On Tuesday 11 December 2018, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Customer notice - IT issues

We are having issues with our computer systems this morning (05 November 2018) so apologise for any delays processing your calls and emails.

Adelante Payments - system maintenance notice

On Tuesday 09 October 2018, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 11 September 2018, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 14 August 2018, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 10 July 2018, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Planning public access - system maintenance notice

The planning public access system is offline for maintenance, for any queries please email developmentapplications@tewkesbury.gov.uk or telephone 01684 272151.

Adelante Payments - system maintenance notice

On Tuesday 08 May 2018, between 5am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Adelante Payments - system maintenance notice

On Tuesday 10 April 2018, between 4am - 7am the online payments system will be offline for maintenance so will unavailable for use during this time period.

'Public Access' / Planning search - system maintenance notice

On Tuesday 10 April 2018, the 'Search and comment on planning applications' service is being upgraded so will unavailable for use on this date.

The upgrade will also affect our planning back office system so the planning department may not be able to give any updates on planning applications or planning advice over the telephone or by email.

We apologies for any inconvenience.

'Public Access' / Planning search - system maintenance notice

On Monday 04, Tuesday 05 and Wednesday 06 September, the 'Search and comment on planning applications' service is being upgraded so will unavailable for use on these dates.

The upgrade will also affect our planning back office system so the planning department may not be able to give any updates on planning applications or planning advice over the telephone or by email.

We apologies for any inconvenience.

Civica Payments - system maintenance notice

The online payments system may be offline for maintenance (and unavailable for use) during the following time periods:

  • Thursday 17 August, between 8pm - 12am
  • Friday 18 August, anytime for a 60 minute period.
  • Saturday 19 August, anytime for a 60 minute period.
  • Sunday 20 August, anytime for a 60 minute period.
  • Monday 21 August, between 8pm - 12am

Local land charges - 14 August 2017

Please note we are currently experiencing an issue with our IT systems, which unfortunately means that we are unable to return search results. We are working hard with our software provider to resolve this issue. Thank you for your patience.

www.tewkesbury.gov.uk/local-land-charges

Civica Payments - system maintenance notice

On Wednesday 07 June, between 8pm - 12am the online payments system will be offline for maintenance so will unavailable for use during this time period.

Licences public registers - system maintenance notice

On Thursday 01 and Friday 02 June, the 'licences public registers search' service is being upgraded so will unavailable for use on both these dates.

Planning search - system maintenance notice

On Thursday 01 and Friday 02 June, the 'Search and comment on planning applications' service is being upgraded so will unavailable for use on both these dates.