Planning service surveys

Planning service surveys

Home > How we use your information > Planning privacy data > Planning service surveys



Why we collect information about you?

The Planning Service surveys are produced and managed by Development Management, Development Services, Tewkesbury Borough Council. When designing and processing our surveys, it is our policy to take all necessary steps to ensure that personal information you provide is processed fairly and lawfully.

All of the information that you provide will be treated as confidential and will only be used internally to help us to identify areas for improvement to the services that we provide.  Your comments will not be identified as belonging to you, instead they will be combined with those gathered from survey participants, and will be analysed as part of a group.

In participating in the survey, we undertake not to mislead you in any way about the nature of the research we are conducting, the way in which data is collected and the use that will be made of the survey results.

It is our policy to monitor our internal procedures regularly to ensure compliance with the relevant statutory requirements in all that we do.


What information do we collect about you?

We are committed to protecting your personal information and respecting your privacy. Personal information is defined as any details that will enable you to be identified, such as ID numbers, telephone numbers, address, e-mail address etc.

If we ask you for personal information that enables you to be identified, e.g. your name, ID numbers, e-mail address or telephone number, we will clearly state why we are asking for it and for your permission to use it for that purpose. For example, to contact you for follow-up research.


Who do we share the information with?

Only authorised staff has access to personal information and they are obliged to respect its confidentiality. We do not sell, rent or exchange any personal information supplied by you to any third party. Nor do we use any of the information you provide for direct marketing or other non-research activities.


Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.


How long do we keep your information?

Your survey data and record of involvement in the survey will be deleted after 18 months.


Who do we collect information from?

From customers of the Planning Service.


What are the consequences if we do not collect the data?

None.


Are any decision about you made by automatic means?

No.


Last updated: 28 November 2018 (CA)


Planning and enforcement

Planning and enforcement

Home > How we use your information > Planning privacy data > Planning pre-application service



Why we collect information about you?

We may collect information for the following reasons:

  • Submission of a Planning application

  • Pre-application advice

  • Breaches within planning

  • Serving enforcement notices

  • Appeals on enforcement and planning decisions

  • Environmental impact assessment screening and scoping opinions

  • Section 106 agreements

  • Responses from consultees

  • Representation from members of the public

  • Tree preservation orders

  • To answer general and technical enquiries from public


What information do we collect about you?

We collect names, address and contact details.


Who do we share the information with?

  • Other public authorities e.g. parish council, county, highways & neighbouring councils.

  • Elected members & MPs (as your representative)

  • Other departments within the authority e.g. environmental health, land drainage, legal services.

  • Members of the public

  • Expert witnesses

  • Planning consultants

  • Field experts e.g. flooding, natural environment, heritage


Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.


How long do we keep your information?


Who do we collect information from?

From relevant officers and from the organisations and bodies set out in paragraph 3 above.


What are the consequences if we do not collect the data?

The authority will be unable to fulfil its statutory planning obligation.


Are any decision about you made by automatic means?

No


Last updated: 18 March 2018 (NS)


Local land charges

Local land charges

Home > How we use your information > Planning privacy data > Local land charges



Why we collect information about you?

We collect information for the following reasons:

  • To process requests for:-
    • LLC1
    • Official local authority search
  • To answer general or technical enquiries from professional organisations

What information do we collect about you?

We collect names, address and contact details.


Who do we share the information with?

  • Other public authorities e.g. county, highways, commons & cheltenham borough building control
  • Other departments within the authority e.g. environmental health, land drainage, legal planning, housing.

Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.


How long do we keep your information?


Who do we collect information from?

From relevant officers and from the organisations and bodies set out in paragraph 3 above.


What are the consequences if we do not collect the data?

The authority will be unable to fulfil its statutory obligation


Are any decision about you made by automatic means?

No


Last updated: 18 March 2018 (NS)


Assessment of land availability

Assessment of land availability

Home > How we use your information > Planning privacy data > Assessment of land availability



Why we collect information about you?

  1. The council have a statutory obligation put forward by the Housing and Planning Act 2008 for council’s to establish what land is available to them for development through the plan making process. We collect the personal information of those who submit their site to the council so that we are able to contact them.


What information do we collect about you?

  1. Contact information of the landowner and planning agent.
  2. Site information that we collect is around the location, size and availability of the site.

Who do we share the information with?

  1. The information that you provide can be separated into two types of data a) personal data  b) data that relates to your response.
  2. Your personal information will not be shared outside of the council and we will only use this information to contact you regarding your submission.
  3. Your site information will be published on the council’s website and be publicly available to share. You will be contacted annually to ask if you are still promoting your site to the assessment and requesting any updates on your site for example ownership, planning permissions or anything you think the council should be made aware of.

Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.


How long do we keep your information?

Information is kept in line with the retention schedule (xlsx, 12 KB).

  1. Your personal and site information is retained by the council and is reviewed on an annual basis.
  2. Your site information will appear on the council’s website within the report until the next publication.
  3. We will remove your site and personal information upon request.
  4.  You will be contacted annually to ask if you are still promoting your site to the assessment and requesting any updates on your site. If no response is received then your site and personal data will be removed.

Who do we collect information from?

We collect the information from landowners and planning agents who are submitting their site through the plan making process.


What are the consequences if we do not collect the data?

If we do not collect this information the council is going against its statutory planning obligation to keep a record of sites that would be suitable for development. This also means that we would not be able to contact the land promoter annually to ensure that the information is correct, up to date and that they still wish for the council to hold their information.


Are any decision about you made by automatic means?

No automated decisions are made about you, the suitability of your land will be assessed against the agreed methodology.


Last updated: 01 March  2018 (LW)


Public consultation

Public consultation

Home > How we use your information > Planning privacy data > Public consultation



Why we collect information about you?

  1. The Town and Country Planning (Local Planning) (England) Regulations 2012 council have a statutory obligation to consult the public on Local Plans.
  2. The contact information we collect from you is kept on a local plan consultation database so that we can contact you when we consult on future iterations of the plan making document.

What information do we collect about you?

  1. Contact information.
  2. Your response to the local plan consultation.

Who do we share the information with?

  1. The information that you provide can be separated into two types of the information that which relates to your personal information that which relates to the response that you are giving. The information that you provide can be separated into two types of data a) personal date  b) data that relates to your response.
  2. Responses to consultations are required to inform future stages of plan making and ultimately become evidence for public examination of plans. These will be shared on the council’s website.
  3. Your personal information will not be shared outside of the council and we will use this information to contact you regarding your local plan consultation response. Any published responses will be redacted to exclude your personal information.

Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.


How long do we keep your information?

Information is kept in line with the retention schedule (xlsx, 12 KB).

  1. Consultation responses are retained for the length of the plan making process for the particular plan that was responded to.
  2. Responses will be removed upon adoption of the plan and following the clearance of any legal challenge periods.
  3. Contact details on the local plan consultation database will be retained indefinitely or unless we are requested to remove them by the consultee.

Who do we collect information from?

We collect the information from members of the public, statutory bodies and those in the development industry who wish to respond to the local plan consultation.


What are the consequences if we do not collect the data?

If we do not collect this information the council is going against its statutory planning obligation to consult on local plans as set out in The Town and Country Planning (Local Planning) (England) Regulations 2012.


Are any decision about you made by automatic means?

No automated decisions are made about you.


Last updated: 01 March 2018 (LW)


Self-build register

Self-build register

Home > How we use your information > Planning privacy data > Self-build register



Why we collect information about you?

  1. The council have to maintain a public register of those who are interested in self or custom build housing opportunities under the Self-build and Custom Housebuilding (Register) Regulations 2016 (as amended).


What information do we collect about you?

  1. We collect the contact information of the self-builder. We also request that information regarding proof of eligibility for the register this includes; age, citizenship and seeking to acquire a serviced plot of land.
  2. We also collect information regarding what specifications they would like for their site.

Who do we share the information with?

  1. Your personal information will not be shared outside of the council and we will use this information to contact you regarding your submission.
  2. Your site specification information in part will be published anonymously on the council’s website and be publicly available to share.

Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.            


How long do we keep your information?

  1. Your personal and site specification information is retained by the council and is reviewed on an annual basis.
  2. We will remove your site specifications and personal information upon request. This information will be removed from the register within 28 days of receiving a written request.

Who do we collect information from?

We collect the information from people seeking land for custom and self-build housing opportunities.


What are the consequences if we do not collect the data?

The Council has a requirement to keep a register under the Self-build and Custom Housebuilding (Register) Regulations 2016 (as amended).


Are any decision about you made by automatic means?

No automated decisions are made about you.


Last updated: 01 March 2018 (LW)