Planning advice service

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The planning portal is a service that helps establish whether or not you need planning permission for your development. We recommend that you visit the website before contacting us.

The planning department offers a pre-application service, details can be found below.


Pre-application advice

The pre-application advice service gives you the opportunity to seek advice before submitting a formal application.

We charge for this service but it has many benefits, as listed below:

  • It gives you an opportunity to understand how our policies will be applied to your development.

  • It can identify at an early stage where there is a need for specialist input, for example about listed buildings, trees, landscape, noise, transport, contaminated land, ecology or archaeology.

  • It will assist you in preparing proposals for formal submission which, providing you have taken our advice fully into account, will be handled more quickly.

  • It may lead to a reduction in time spent by your professional advisors in working up proposals.

  • It may indicate that a proposal is completely unacceptable, saving you the cost of pursuing a formal application.

  • Can ensure an application is complete and comprehensive and to a satisfactory standard, avoiding rejection at registration stage or early refusal of permission because of inadequate or insufficient information.

In order for us to be able to sustain and improve our current levels of service, a range of charges has been introduced, in addition to the fees payable for the submission of applications. This also ensures that the cost of providing the service is recovered directly, and does not fall as a general cost to the council tax payer.

Please note: if you want formal confirmation whether or not planning permission is required for a development, you will need to submit an application for a lawful development certificate.


Rate our pre-application service

You can now rate our pre-application service. If you’ve received any pre-application advice and wish to comment on the service you’ve received. Please click on the questionnaire below.

Please note all responses are anonymous. For further information on what we do with your questionnaire, please refer to our planning privacy page.


Planning advice for businesses - surgery sessions

We operate a free advice service where a planning officer is available to provide general guidance to discuss schemes for businesses where a planning proposal supports economic growth. The planning advice for businesses is general guidance without the benefit of a site visit or full knowledge of the particular circumstances or history of the site. The advice is also given without being able to take into account any views of interested parties and/or consultees, which may be forthcoming in a formal application process.  Any advice is given without prejudice to any decision which may be made by the Council.

The service is available from between 10:00am - 1:00pm every Thursday by a pre-arranged meeting in Tewkesbury Growth Hub. Each customer would normally be allocated a maximum of 15 minutes for their enquiry. Consequently, any advice given will be general and written responses will not be given.

Regrettably if you are more than 10 minutes late the appointment will be cancelled and we will seek to re-schedule.  Please feel free to bring along any supporting information that you feel may support your advice request.

All appointments must be requested using the online form. Following receipt of your request the Council will contact you to arrange a suitable appointment. We aim to respond to your appointment request within 5 working days. Please note this will depend on staff availability and sometimes this timescale may be extended.

We will only be able to discuss the proposal detailed on the form during the appointment. Should you wish to discuss another proposal you will need to book a further appointment with the Planning Officer and submit a new request form.


Duty planning service

We operate a free advice service where a planning officer is available to provide general guidance to discuss schemes that fall under any of the following criteria;

  • Householder development - Extensions and alterations to single dwellings and other householder applications (such as garages, sheds or fences for example).

  • Advertisements.

  • Pre – submission checks of householder applications (check whether the correct information has been submitted – Drawings to scale etc).

  • Householder permitted development enquiries (N.B a written response will not be provided – Should you require written confirmation as to whether planning permission is required for any proposed development, you will be required to submit a lawful development certificate)

  • Validation requirements and confirmation of constraints on a particular site.

The service will be available from between 10:30am – 12:30pm and 1:30pm – 3:00pm every Thursday, either by a pre-arranged phone call or pre-arranged face to face meeting at the Council offices.

All appointments should be requested using the following form. Please email all requests to dutyplanner@tewkesbury.gov.uk. Following receipt of your request a Planning Officer will assess the enquiry to establish the appropriate advice service. Officers may consider that your preferred service option is not the most appropriate they will advise you off this and offer an alternative service instead.

Please note: if the form is not supplied or completed correctly your enquiry will not be valid and will therefore not be responded to or meeting organised.

Face to face appointments:

Meetings will be booked in for the morning slot (10:30am – 12:30pm) and each customer will be allocated a maximum of 15 minutes for their enquiry. Consequently, any advice given will be general and written responses will not be given. Regrettably if you are more than 10 minutes late the appointment will be cancelled and we will seek to re-schedule. Please feel free to bring along any supporting information that you feel may aid your advice request.

Time scales:

We aim to respond to your appointment request within 5 working days. Please note this will depend on staff availability and sometimes this timescale may be extended. Due to the high volume of enquiries which are marked as urgent, though we will attempt to respond within the required timeframe, this may not be possible (especially with very short deadlines).

Status of duty planner advice:

The duty planner advice is general guidance given without the benefit of a site visit or full knowledge of the particular circumstances or history of the site. The advice is also given without being able to take into account any views of interested parties and/or consultees, which may be forthcoming in a formal application process. Any advice is given without prejudice to any decision which may be made by the Tewkesbury Borough Council Planning Committee.

Please note: if you want formal confirmation whether or not planning permission is required for a development, you will need to submit an application for a lawful development certificate.