Cash management

Cash management

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Why we collect information about you?

The details below are collected from individuals and companies who pay for services or goods through the bank, cash office or payment card.

The legal basis for the council to collect this data is contractual.

What information do we collect about you?

  • Name

  • Billing Address (for card payments)

  • E-mail address (to send all documentation electronically)

  • Telephone number

  • Reference number (e.g. council tax account number)

  • Card Details

  • Card PAN

Who do we share the information with?

  • Internal/External auditors

  • Cabinet Office – National Fraud Initiative

  • Our payment provider Adelante and their third party data centre provider, Netplan.

  • The department to whom the payment relates.

Is any information transferred to or stored on servers based outside the European Economic Area?

The information is stored on servers based in the UK.

How long do we keep your information?

Information is kept for auditing and reporting reasons for the current plus 6 previous financial years.

Who do we collect information from?

Any individual or company that pays us.

What are the consequences if we do not collect the data?

Payments cannot be taken and we cannot allocate their payment to the correct service.

Are any decision about you made by automatic means?


Last updated: 27 March 2018 (LG)