Private sector housing

Private sector housing

Home > How we use your information > Environment privacy data > Private sector housing



Why we collect information about you?

We need the information to investigate private sector housing complaints, issue licences, asses housing conditions, identify empty homes and administer housing grants housing.   

Information is  used to manage the  services we provide to you and to help investigate any worries or complaints you have about our services.

Where appropriate the information may be used to  check the quality of our services and to help with research and planning of additional services.


What information do we collect about you?

We collect and hold your name, date of birth, telephone number, address, email address, gender, dependents, financial information, national insurance number and certain personal sensitive information such as information about your physical health.

We may hold some  contact details for a third party where you have provided them as a method of communication with you.


Who do we share the information with?

We may share your information with:

  • Local authorities and government departments for exercising statutory, governmental, or other public functions.
  • Other  organisations, e.g. Health Protection Agency and Health Authorities necessary for exercising statutory functions.
  • Landlords, housing associations and trusts, in connection with potential  tenancy and associated enquiries.
  • Third party support agencies (with your consent) i.e. Citizens Advice,
  • Contracted  service providers, in connection with services performed on our behalf. For example Idox plc group who provide our back office database. 
  • Police and other relevant authorities (e.g. Probation Service, Department of Work & Pensions, HM Revenues & Customs) in relation to the prevention or detection of crime and fraud, the apprehension or prosecution of offenders and the assessment or collection of tax or duty.

In addition to the above, we may also share your personal information under the following circumstances below:

  • in order to find and stop crime and fraud
  • if there are serious risks to the public, our staff or to other professionals;
  • to protect a child or to protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening.

Is any information transferred to or stored on servers based outside the European Economic Area?

Data is stored only on servers that are located within the European Economic Area


How long do we keep your information?

Personal data relating to Disabled Facilities Grants will be stored for 16 Years. Personal Data relating to investigation of complaints will be stored for 3 years following resolution of the complaint. Personal Data relating to the serving of notices  relating to  housing condition and habitability will be stored for as long as a notice remains in force or 3 years following compliance with a notice or its expiration.

 


Who do we collect information from?

Generally the information we hold will have been provided by you (on your registration form or enquiry forms or when we communicated with you, ), but we may also hold information provided by third parties where this is relevant to your circumstances (e.g. from health professionals, police or trading standards).

We will only ask for personal information that is appropriate to enable us to deliver our services. . In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.


What are the consequences if we do not collect the data?

We may not be able to provide certain services or carry out certain investigations. 


Are any decision about you made by automatic means?

Decisions regarding a residents financial means in relation to applications for grants are automatically decided. 


Last updated: 27 March 2018 (GB)


Licensing



Why we collect information about you?

We need the information to enable the Council to determine and ensure compliance with a range of applications relating to public safety and animal welfare.  

Information is used to manage the  services we provide to you and to help investigate any worries or complaints you have about our services.

Where appropriate the information may be used to  check the quality of our services and to help with research and planning of additional services.


What information do we collect about you?

We collect and hold a range of sensitive data depending upon the particular licence this includes name, address/previous addresses, age, national insurance number, gender, ethnic background, nationality, right to work in the UK, history of criminal activity and certain personal sensitive information such as information about your physical health and financial status.

We may hold some  contact details for a third party where you have provided them as a method of communication with you.


Who do we share the information with?

We may share your information with:

  • Local authorities and government departments for exercising statutory, governmental, or other public functions.
  • Other statutory organisations, e.g. RSPCA, Trade Associations, Licensing Victuallers Association 
  • Third party support agencies (with your consent) i.e. Citizens Advice,
  • Contracted service providers, in connection with services performed on our behalf. For example Idox plc group who provide our back office database. 
  • Police and other relevant authorities (e.g. Probation Service, Department of Work & Pensions, HM Revenues & Customs) in relation to the prevention or detection of crime and fraud, the apprehension or prosecution of offenders and the assessment or collection of tax or duty.

In addition to the above, we may also share your personal information under the following circumstances below:

  • in order to find and stop crime and fraud
  • if there are serious risks to the public, our staff or to other professionals;
  • to protect a child or to protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening.

Is any information transferred to or stored on servers based outside the European Economic Area?

Data is stored only on servers that are located within the European Economic Area


How long do we keep your information?

Personal data relating to licences will be kept for the duration of the licence and three years after the licence expires.  


Who do we collect information from?

Generally the information we hold will have been provided by you (on your registration form or enquiry forms or when we communicated with you, ), but we may also hold information provided by third parties where this is relevant to your circumstances (e.g. from health professionals, police or trading standards).

We will only ask for personal information that is appropriate to enable us to deliver our services. . In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.


What are the consequences if we do not collect the data?

We may not be able to provide certain services or carry out certain investigations. 


Are any decision about you made by automatic means?

No decision about you is made by automatic means


Last updated: 27 March 2018 (GB)


Environmental protection

Environmental protection

Home > How we use your information > Environment privacy data > Environmental protection



Why we collect information about you?

We need the information to carry out investigations, respond to complaints and issue permits. 

Information is  used to manage the  services we provide to you and to help investigate any worries or complaints you have about our services.

Where appropriate the information may be used to  check the quality of our services and to help with research and planning of additional services.


What information do we collect about you?

We may depending upon the specific circumstances collect and hold your name, date of birth, telephone number, address, email address, dependents, and certain personal sensitive information such as information about your physical health.

We may hold some  contact details for a third party where you have provided them as a method of communication with you.


Who do we share the information with?

We may share your information with:

  • Local authorities and government departments for exercising statutory, governmental, or other public functions.
  • Other statutory organisations, e.g. DVLA, DVSA, Drinking Water Inspectorate, Food Standards Agency, Health Protection Agency, public health laboratory and health authorities, as necessary for exercising statutory functions.
  • Third party support agencies (with your consent) i.e. Citizens Advice,
  • Contracted  service providers, in connection with services performed on our behalf. For example Idox plc group who provide our back office database. 
  • Police and other relevant authorities (e.g. Probation Service, Department of Work & Pensions, HM Revenues & Customs) in relation to the prevention or detection of crime and fraud, the apprehension or prosecution of offenders and the assessment or collection of tax or duty.

In addition to the above, we may also share your personal information under the following circumstances below:

  • in order to find and stop crime and fraud
  • if there are serious risks to the public, our staff or to other professionals;
  • to protect a child or to protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening.

Is any information transferred to or stored on servers based outside the European Economic Area?

Data is stored only on servers that are located within the European Economic Area


How long do we keep your information?

Personal data is kept for different periods of time depending upon what it relates to. The following lists the particular areas within Environmental Protection that requires personal data to be kept and the length of time that data is kept for:

Service Area                                                                                     Retention Time

Service Requests                                                                             Retain for 3 years after case closed

Statutory Nuisance Notices                                                            9 years where extant formal Notices exist

Environmental Permits                                                                    Public Register during lifetime of Permit –                                                                                                             retain for 7 years after expiry of Permit

Private water supplies                                                                    Public Register during lifetime of supply –                                                                                                              retain for 30 years after expiry of supply

Contaminated Land                                                                         Retain for 99 years

Stray / lost / dangerous dogs                                                         Retain for 7 years after case closed

 


Who do we collect information from?

Generally the information we hold will have been provided by you (on your registration form or enquiry forms or when we communicated with you, ), but we may also hold information provided by third parties where this is relevant to your circumstances (e.g. from health professionals, police, trading standardsetc).

We will only ask for personal information that is appropriate to enable us to deliver our services. . In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.


What are the consequences if we do not collect the data?

We may not be able to provide certain services or carry out certain investigations


Are any decision about you made by automatic means?

No decision about you is made by automatic meansWrite here…


Last updated: 27 March 2018 (GB)


Public health



Why we collect information about you?

We need the information to deliver a range of statutory public health duties as prescribed by various Acts of Parliament such as the Health Act 2006, Public Health (Control of Diseases) Act 1984, Public Health Act 1936. 

Information is  used to manage the  services we provide to you and to help investigate any worries or complaints you have about our services.

Where appropriate the information may be used to  check the quality of our services and to help with research and planning of additional services.


What information do we collect about you?

Depending upon the the particular statutory duty we may collect and hold your name, date of birth, telephone number, address, email address, gender, dependents, name and Practice of your GP, and information about your physical health.

We may in particular circumstances such as when dealing with infectious diseases require  detailed sensitive personal information such as what treatment you have received, where you have visited and who you have come into contact with. 

We may hold some  contact details for a third party where you have provided them as a method of communication with you.


Who do we share the information with?

We may share your information with:

  • Local authorities and government departments for exercising statutory, governmental, or other public functions.
  • Other statutory organisations, e.g. Food standards Agency, Health Protection Agency, public health laboratory and health authorities, as necessary for exercising statutory functions.
  • Third party support agencies (with your consent) i.e. Citizens Advice,
  • Contracted  service providers, in connection with services performed on our behalf. For example Idox plc group who provide our back office database. 
  • Police and other relevant authorities (e.g. Probation Service, Department of Work & Pensions, HM Revenues & Customs) in relation to the prevention or detection of crime and fraud, the apprehension or prosecution of offenders and the assessment or collection of tax or duty.

In addition to the above, we may also share your personal information under the following circumstances below:

  • in order to find and stop crime and fraud
  • if there are serious risks to the public, our staff or to other professionals;
  • to protect a child or to protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening.

Is any information transferred to or stored on servers based outside the European Economic Area?

Data is stored only on servers that are located within the European Economic Area


How long do we keep your information?

Personal data relating to Public Health will be held whilst carrying out any Public Health or related Statutory Duties and then will be deleted within twenty eight days of completion of those duties, unless there is a statutory duty to hold the information longer, in which case information will be held for the prescribed period. 

 


Who do we collect information from?

Generally the information we hold will have been provided by you (on your registration form or enquiry forms or when we communicated with you, ), but we may also hold information provided by third parties where this is relevant to your circumstances (e.g. from health professionals, police or trading standards).

We will only ask for personal information that is appropriate to enable us to deliver our services. In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.


What are the consequences if we do not collect the data?

We may not be able to provide certain services or carry out certain investigations or statutory duties. 


Are any decision about you made by automatic means?

No decision about you is made by automatic means


Last updated: 27 March 2018 (GB)


Health and safety

Health and safety

Home > How we use your information > Environment privacy data > Health and safety



Why we collect information about you?

We need the information to delivery the Councils Statutory Obligations as they relate to Health and Safety. This includes the investigation of specified incidents diseases and dangerous occurrences, inspection of commercial premises and respond to Health and Safety complaints.  

Information is  used to manage the  services we provide to you and to help investigate any worries or complaints you have about our services.

Where appropriate the information may be used to  check the quality of our services and to help with research and planning of additional services.


What information do we collect about you?

Depending upon the particular satutory requirement we collect and hold your name, date of birth, telephone number, address, email address, gender, dependents, and certain personal sensitive information such as information about your physical health.

We may in particular circumstances such as investigating a food poisoning outbreak hold information such as places you have visited recently or food you have eaten. 

We may hold some  contact details for a third party where you have provided them as a method of communication with you.


Who do we share the information with?

We may share your information with:

  • Local authorities and government departments for exercising statutory, governmental, or other public functions.
  • Other statutory organisations, e.g. Food standards Agency, Health Protection Agency, public health laboratory and health authorities, as necessary for exercising statutory functions.
  • Landlords, housing associations and trusts, in connection with potential  tenancy and associated enquiries.
  • Third party support agencies (with your consent) i.e. Citizens Advice,
  • Contracted  service providers, in connection with services performed on our behalf. For example Idox plc group who provide our back office database. 
  • Police and other relevant authorities (e.g. Probation Service, Department of Work & Pensions, HM Revenues & Customs) in relation to the prevention or detection of crime and fraud, the apprehension or prosecution of offenders and the assessment or collection of tax or duty.

In addition to the above, we may also share your personal information under the following circumstances below:

  • in order to find and stop crime and fraud
  • if there are serious risks to the public, our staff or to other professionals;
  • to protect a child or to protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening.

Is any information transferred to or stored on servers based outside the European Economic Area?

Data is stored only on servers that are located within the European Economic Area


How long do we keep your information?

Personal data relating to a Food Business Operator will be stored for as long as that business is operating and then twelve months thereafter. 

Personal Data relating to a food poisoning  outbreak will be stored for no more than three years. 


Who do we collect information from?

Generally the information we hold will have been provided by you (on your registration form or enquiry forms or when we communicated with you, ), but we may also hold information provided by third parties where this is relevant to your circumstances (e.g. from health professionals, police or trading standards).

We will only ask for personal information that is appropriate to enable us to deliver our services. . In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.


What are the consequences if we do not collect the data?

We may not be able to provide certain services or carry out certain investigations. 


Are any decision about you made by automatic means?

No decision about you is made by automatic means


Last updated: 27 March 2018 (GB)


Food safety



Why we collect information about you?

We need the information to investigate food complaints, food poisoning outbreaks, asses food business operator competency, carry out food business inspections and provide food safety and food hygiene training. 

Information is  used to manage the  services we provide to you and to help investigate any worries or complaints you have about our services.

Where appropriate the information may be used to  check the quality of our services and to help with research and planning of additional services.


What information do we collect about you?

We collect and hold your name, date of birth, telephone number, address, email address, gender, dependents, and certain personal sensitive information such as information about your physical health.

We may in particular circumstances such as investigating a food poisoning outbreak hold information such as places you have visited recently or food you have eaten. 

We may hold some  contact details for a third party where you have provided them as a method of communication with you.


Who do we share the information with?

We may share your information with:

  • Local authorities and government departments for exercising statutory, governmental, or other public functions.
  • Other statutory organisations, e.g. Food standards Agency, Health Protection Agency, public health laboratory and health authorities, as necessary for exercising statutory functions.
  • Landlords, housing associations and trusts, in connection with potential  tenancy and associated enquiries.
  • Third party support agencies (with your consent) i.e. Citizens Advice,
  • Contracted  service providers, in connection with services performed on our behalf. For example Idox plc group who provide our back office database. 
  • Police and other relevant authorities (e.g. Probation Service, Department of Work & Pensions, HM Revenues & Customs) in relation to the prevention or detection of crime and fraud, the apprehension or prosecution of offenders and the assessment or collection of tax or duty.

In addition to the above, we may also share your personal information under the following circumstances below:

  • in order to find and stop crime and fraud
  • if there are serious risks to the public, our staff or to other professionals;
  • to protect a child or to protect adults who are thought to be at risk, for example if they are frail, confused or cannot understand what is happening.

Is any information transferred to or stored on servers based outside the European Economic Area?

Data is stored only on servers that are located within the European Economic Area


How long do we keep your information?

Personal data relating to a Food Business Operator will be stored for as long as that business is operating and then twelve months thereafter. 

Personal Data relating to a food poisoning  outbreak will be stored for no more than three years. 


Who do we collect information from?

Generally the information we hold will have been provided by you (on your registration form or enquiry forms or when we communicated with you, ), but we may also hold information provided by third parties where this is relevant to your circumstances (e.g. from health professionals, police or trading standards).

We will only ask for personal information that is appropriate to enable us to deliver our services. . In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact on our ability to provide some services to you.


What are the consequences if we do not collect the data?

We may not be able to provide certain services or carry out certain investigations. 


Are any decision about you made by automatic means?

No decision about you is made by automatic means


Last updated: 27 March 2018 (GB)