Help with your Council Tax
For general enquiries regarding your Council Tax please call 01684 272034.
If you think you may qualify for Council Tax Reduction, please contact our Benefits team on 01684 272035 and ask for a trial calculation. If you do qualify, an application form will be sent to you.
Please remember that any delay in claiming will mean that you lose out on benefit you are entitled.
Find out more about benefits and financial support.
Ways to pay your Council tax
Council tax is calculated as a daily rate multiplied by the number of days in the financial year and can be paid in instalments. All domestic properties are charged council tax and the amount is calculated by which valuation band the property falls into.
Council tax bills are issued before the start of the financial year, which runs from April to March and there is one bill for each home.
Your council tax should be paid as requested on your bill otherwise recovery action may be taken against you which could incur additional costs. If you are finding it difficult to pay your Council Tax please contact us on 01684 272034 to see if we can help you.
We are able to give to give you monthly instalments over 12 months instead of 10 months. If you would like to set up a different instalment plan please contact us on 01684 272034.
Please telephone us on 01684 272034 to set up a direct debit.
You can pay your council tax securely online using the links below.
Using a credit or debit card please call 03300 883709.
Internet banking or standing order
Please ask your bank or building society to use Tewkesbury Borough Council’s bank account number 40875473 and sort code 20-20-23. Please quote only your Council Tax account number.
PayPoint/Post Office Payments
You will need to take your bill with you and use the barcode on the front of the bill.
At the Post Office
Payment can be made at any Post Office branch by cash, cheque or debit card. There is no charge for payment.
At PayPoint shops
Payment can be made by cash and debit card. There is no charge for payment.
Online forms and payment
Public Services Centre opening hours
Monday, Tuesday, Wednesday, Thursday: 8:30am to 5pm
Friday: 8:30am to 4pm
Telephone number: 01684 272034