Brown bin collection service
The garden waste collection service continues to make a significant contribution to the recycling rate within the Borough.
The garden waste is composted using open windrows which is then used in local land restoration projects.
The scheme was introduced in March 2006 in response to government targets for increased recycling. Since its introduction, there are now over 17,000 households subscribing to the scheme.
How the scheme works
Residents subscribe to the scheme by ordering and paying in advance for one year (the service year runs from 1 April to the 31 March the following year). For the duration of the subscription, customers are loaned a brown wheeled bin in which to keep their garden waste. The brown bin is emptied fortnightly, on the same day that green refuse bins are emptied.
The cost of one year’s subscription is £48 and will subscribe you to the service until 31 March the following year. Once subscribe the sticker licence request is sent to our printers and dispatched directly from them. This process takes upto two weeks. Please be advised that your bin will not be emptied until the licence is in place, on the lid of your bin. The bin is normally delivered within 28 days of your subscription payment being taken.
From 1 September the cost of a subscription to the garden waste club will be reduced to £24 offering residents a 50% saving. Please note that all subscriptions will expire on 31 March 2020.
If you do not have a brown bin you will need to order it through our customer service team: telephone 01684 295010. The bin will normally be delivered within 28 days.
We will contact you when your subscription is due for renewal. Contact will be by letter and/or phone, but if you are happy for us to contact you via email, please inform us of your email address, as we are striving to minimise the quantity of paper used in our communications.
How to subscribe or renew your subscription
What can I put into my brown bin?
Hedge and shrub clippings
Leaves, twigs and bark
Plants, flowers and weeds
Frequently asked questions
Opening hours: Monday - Thursday 8.30am - 5pm, Friday 8.30am - 4pm
Telephone: 01684 272350